Levellr — Full Platform
Everything you need to
understand and grow
your community.
Powerful integrated features that turn raw Discord conversation into decision-grade intelligence — and give your team the tools to act on it, every single day.
Levellr AI
Ask anything. Get cited answers from real conversations.
Intelligence
Segmentation
Build cohorts by behaviour, spend, tenure.
Audience
Social Listening
AI sentiment analysis. Every insight cited.
Insight
Keyword Tracking
Real-time alerts on crashes, bugs, campaigns.
Monitoring
Scheduler
Plan, schedule and auto-publish Discord content.
Operations
How it works
Why Levellr's insights are different — and trustworthy.
Raw Discord data is noisy, unstructured, and lacks context. Most tools throw it straight at an LLM and hope for the best. Levellr doesn't. Every insight passes through a structured preprocessing pipeline before it ever reaches the AI.
Step 01
Ingest & structure
Millions of messages captured from Discord in real time — cleaned, deduplicated, and structured into a consistent data model.
→
Step 02
Enrich & cluster
Each message is tagged with topic, sentiment, cohort signal, and contextual weight. Clusters surface emerging themes before you've thought to look for them.
→
Step 03
Cited AI insight
AI analysts interpret the enriched data — returning structured, cited answers where every claim links back to the source conversations you can verify with one click.
The full platform
Powerful features. One integrated intelligence layer.
Each feature works standalone — and becomes more powerful when connected. Intelligence from Social Listening flows into Segmentation. Keyword alerts pull from the same enriched data as Levellr AI. Your entire community operation, joined up.
Levellr AI
Ask anything. Get answers your team can act on.
Plain-English questions. Structured, cited answers drawn from real player and fan conversations — not summaries of summaries. The AI runs on enriched, preprocessed data so every response is reliable and repeatable.
- Ask complex multi-part questions about any cohort, topic, or time range
- Every answer cites the source conversations — one click to verify
- Designed for non-technical users across product, marketing, LiveOps and community
Social Listening
Understand how your community really feels — automatically.
AI sentiment analysis that understands sarcasm, slang, and gaming language — not just keyword counting. Trend lines, sentiment shifts, and crisis detection, delivered in human-readable summaries with source citations.
- Sentiment trends over any timeframe with visual reports
- Distinguish genuine crises from vocal minority complaints, with evidence
- Cited summaries so every insight can be shared with leadership immediately
Segmentation
Stop treating all members the same. Understand your real audiences.
Build precise cohorts filtered by engagement level, tenure, spend, and in-game behaviour — not just Discord roles. Apply any segment to your intelligence tools to understand exactly what each audience thinks and wants.
- Behavioural cohorts: top spenders, churn risk, rising stars, new members
- Instant cohort queries — filter your superfans from your lurkers in seconds
- Apply segments across Social Listening and Levellr AI for targeted intelligence
Engagement Dashboard
Your community health, at a glance — every single day.
Member growth, participation trends, channel performance, rising stars, and churn signals — all in one view. The stakeholder report that writes itself. Stop building community health decks from scratch every month.
- Track member health: ambassadors, churn risks, mod candidates surface automatically
- Content performance data: see exactly how announcements and events land
- Auto-generated summaries ready to share upward — no manual compilation
Keyword Tracking
Real-time alerts on what matters — before it becomes a crisis.
Custom trackers for crash terms, bug reports, campaign keywords, and competitor mentions. Instant notifications when volume spikes, with trend data, who's talking, and direct links to the source conversations.
- Keyword tracker dashboard with volume trends and acceleration detection
- See exactly who is driving each topic — identify influential voices and vocal minorities
- Jump from alert to source conversation in one click — no scrolling required
Scheduler
Plan your community content operation weeks in advance.
A shared content calendar built for Discord — schedule announcements, rich embeds, event posts and campaigns with a live preview so you see exactly how they'll look before they publish. No more late-night posting.
- Visual content calendar with colour-coded post types — shared across your whole team
- Rich embed builder with live Discord preview before publishing
- Automated publishing — set it once, let it run all week
How we compare
Levellr vs DIY, bots, and generic tools.
Most teams start with free bots or manual processes. Some try generic social listening platforms not built for Discord. Here's what that actually gets you — vs what Levellr delivers.
Capability
DIY / Manual
Scrolling Discord,
manual reports, free bots
manual reports, free bots
MEE6 / Carl-bot
Consumer XP and
moderation bots
moderation bots
Generic Social Listening
Sprinklr, Brandwatch, etc.
Not built for Discord
Not built for Discord
Levellr
Enterprise platform
Built for Discord
communities at scale
communities at scale
Intelligence & Insights
AI-powered community analysis
Ask questions about your community in plain English
✕
✕
△
Generic LLM,
no Discord context
no Discord context
✓
Cited answers,
preprocessing pipeline
preprocessing pipeline
Sentiment analysis
Understand community mood trends over time
✕
✕
△
Keyword-based,
misses context
misses context
✓
Slang, sarcasm &
gaming language
gaming language
Cited insight — source verification
Every summary links to the original conversations
△
Manual only
✕
✕
✓
One-click source verification
Vocal minority vs genuine crisis detection
Distinguish a real issue from 12 loud accounts
✕
✕
✕
✓
Weighted signal analysis
Real-time keyword & crash detection
Alerts when volume spikes on tracked terms
✕
✕
△
Social media only,
not Discord
not Discord
✓
Custom trackers +
acceleration alerts
acceleration alerts
Audience & Segmentation
Behavioural audience segmentation
Cohorts by spend, engagement, tenure — not just roles
✕
△
Role-based only
✕
✓
Full behavioural cohort builder
Churn risk identification
Spot members going quiet before they leave
✕
✕
✕
✓
Automated churn signals
Member intelligence & rising star detection
Identify mod candidates and ambassadors automatically
✕
△
Leaderboard only
✕
✓
Full member intelligence layer
GDPR-compliant first-party data collection
Collect email & consent at join — avg 51% opt-in
✕
✕
✕
✓
25× industry opt-in rate
Engagement & Retention
Customisable XP & levelling system
Reward quality engagement, not just message volume
✕
△
Message-count only,
rewards spam
rewards spam
✕
✓
Quality-weighted XP,
linked to Spotify & game data
linked to Spotify & game data
Engagement dashboard & health metrics
Community health scores, trend data, stakeholder reports
✕
△
Basic stats,
no trend analysis
no trend analysis
△
Broad social metrics,
not Discord-native
not Discord-native
✓
Full dashboard with
automated reporting
automated reporting
Discord content scheduler
Plan, build and auto-publish rich Discord content
✕
△
Basic only,
no embed builder
no embed builder
✕
✓
Full calendar +
live Discord preview
live Discord preview
Enterprise & Security
ISO 27001 security compliance
Enterprise-grade security and data governance
✕
✕
△
Varies
✓
ISO 27001 certified
Multi-team access (Product, LiveOps, Marketing, Community)
One platform serving every stakeholder team
✕
✕
△
Marketing only
✓
Cross-team intelligence platform
Dedicated onboarding & expert support
Discord strategy experts, not just a help centre
✕
✕
△
Generic CSM
✓
Discord-specialist account team
✓ Full capability included
△ Partial — limited scope or not Discord-native
✕ Not available
Solutions by use case
The same platform, configured for your context.
Levellr serves game studios, music labels, marketing teams, community managers, AI & SaaS companies, and consumer brands — each with different priorities, different pain points, and a dedicated solutions page to match.
For Gaming
Game studios & publishers
Close the gap between telemetry and player understanding. Real-time crash detection, patch feedback, retention intelligence, and player segmentation for Product, LiveOps and Marketing teams.
See the gaming solution →
For Music
Labels & artists
First-party fan data, Spotify stream intelligence, chart campaign coordination, and superfan activation — with an opt-in rate 25× the industry standard and proven results including No.1 albums and $2M ticket campaigns.
See the music solution →
For Marketing
Game marketing teams
Campaign intelligence, launch tracking, audience segmentation and community ROI reporting — built for marketing leaders who need to prove the impact of their community investment in hard numbers.
See the marketing solution →
For Community
Community managers
Auto-generated daily briefings, member health signals, scheduled content, and stakeholder-ready reports — so community managers spend less time reporting and more time actually building their community.
See the community solution →
For AI & SaaS
AI & SaaS companies
Turn your Discord power-users into a product intelligence engine. Understand feature requests, track sentiment around releases, and identify your most influential advocates — before they churn or champion elsewhere.
See the AI & SaaS solution →
For Consumer Brands
Consumer brands
Community-led loyalty, first-party data capture, and brand sentiment intelligence — from the customers who care most. Build the kind of insight your broader audience data can't give you.
See the consumer brands solution →
What our customers say
Trusted by the teams building on Discord.
The platform your
community deserves.
See the full platform in action with a personalised demo — or explore the product yourself with a self-guided tour.
